Data Model > Data Dictionary > S > Service Tip
Service Tip
This object is used to capture the actual details of the Issue or feedback.
API Label: SVMXC__Service_Tip__c
No. of Fields: 12
Field Label
Field Name
Data Type
Description
Standard Fields
Service Tip Number
Name
Auto Number
The auto-generated record number.
Custom Fields
Content
SVMXC__Content__c
Rich Text Area(131072)
The content of the service tip.
Content Reference
SVMXC__Content_Reference__c
Text(255)
Reference to the content.
Content Type
SVMXC__Content_Type__c
Text(255)
The type of the content.
Keywords
SVMXC__Keywords__c
Long Text Area(131072)
Contextual information about the objects for the transaction.
Origin
SVMXC__Origin__c
Text(255)
The origin of the service tip.
Product Feedback Category
SVMXC__ProductFeedbackCategory__c
Picklist
The category of the feedback.
Service Type
SVMXC__ServiceType__c
Picklist
This field identifies between a Field Note or an Incident report.
Status
SVMXC__Status__c
Picklist
The status.
Tags
SVMXC__Tags__c
Long Text Area(32768)
The tags of the service tip.
Title
SVMXC__Title__c
Text(255)
The title of the service tip.
Windchill Reference Id
SVMXC__WindchillReferenceId__c
Text(255) (External ID) (Unique Case Insensitive)
This is a reference to the record in WNC for a particular feedback.
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