Service Request
This object can be used to store service request data from 3rd party CRM systems.
API Label: SVMXC__Service_Request__c
No. of Fields: 17
|
Field Name
|
Data Type
|
||
|---|---|---|---|
|
Account
|
LOOKUP
|
||
|
Actual Initial Response
|
DATE/TIME
|
||
|
Appointment Duration
|
NUMBER
|
||
|
Closed By
|
LOOKUP
|
||
|
Closed On
|
DATE/TIME
|
||
|
Contact
|
LOOKUP
|
||
|
ERP External ID
|
STRING
|
||
|
Investigation
|
LOOKUP
|
||
|
Preferred Start Time
|
DATE/TIME
|
||
|
Priority
|
PICKLIST
|
||
|
Problem Description
|
STRING
|
||
|
PRODUCT
|
LOOKUP
|
||
|
SERIAL NUMBER
|
LOOKUP
|
||
|
SERVICE REQUEST SOURCE
|
PICKLIST
|
||
|
STATUS
|
PICKLIST
|
||
|
SUBJECT
|
STRING
|
||
|
TYPE
|
PICKLIST
|
