Resources > Data Model > Data Dictionary > S > Service/Maintenance History
Service/Maintenance History
Object that stores complete entitlement history of cases/installed products.
API Label: SVMXC__Entitlement_History__c
No. of Fields: 22
Field Name
Data Type
Custom Relationship Fields
Case
LOOKUP
Case Line
LOOKUP
Entitled By Contact
LOOKUP
Entitled By IB
LOOKUP
Entitled By Service
LOOKUP
Entitled By Site
LOOKUP
Product Warranty
LOOKUP
RMA Line
LOOKUP
Service/Maintenance Contract
LOOKUP
SLA Terms
LOOKUP
Work Detail
LOOKUP
Work Order
LOOKUP
Other Fields
Covered By
STRING
Date of entitlement
DATE
Days To Warranty Expiry
FORMULA(NUMBER)
End Date
DATE
Entitled Within Threshold
CHECKBOX
Entitlement notes
STRING
Exchange Type
PICKLIST
Inactive Date
DATE
Record Number
STRING
Start Date
DATE
Was this helpful?