Route Card
Route card contains high-level information about a product's journey through the repair process. Separate route cards are created for inbound (to repair) and outbound (to customer) journeys of a product.
API Label: SVMXC__Route_Card__c
No. of Fields: 13
Field Name
Data Type
Case
LOOKUP
Case Line
LOOKUP
Current Stop
LOOKUP
Customer
LOOKUP
First Stop
LOOKUP
Last Stop
LOOKUP
Next Stop
LOOKUP
Record Number
STRING
RMA
LOOKUP
RMA Line
LOOKUP
Route Type
PICKLIST
Status
PICKLIST
Supplier
LOOKUP
Was this helpful?