Field Label
|
Field Name
|
Data Type
|
Description
|
---|---|---|---|
Custom Relationship Fields
|
|||
Case
|
SVMXC__Case__c
|
Lookup(Case)
|
Reference to the originating customer case.
|
Case Line
|
SVMXC__Case_Line__c
|
Lookup(Case Line)
|
Reference to the originating customer case line.
|
Current Stop
|
SVMXC__Current_Stop__c
|
Lookup(Location)
|
Current stop in the route.
|
Customer
|
SVMXC__Customer__c
|
Lookup(Account)
|
Reference to the customer account that initiated the return.
|
First Stop
|
SVMXC__First_Stop__c
|
Lookup(Location)
|
First (initial) stop in the route.
|
Last Stop
|
SVMXC__Last_Stop__c
|
Lookup(Location)
|
Last stop in the route.
|
Next Stop
|
SVMXC__Next_Stop__c
|
Lookup(Location)
|
Next step in the route.
|
RMA
|
SVMXC__RMA__c
|
Lookup(Parts Order)
|
Reference to the original return order (RMA).
|
RMA Line
|
SVMXC__RMA_Line__c
|
Lookup(Parts Order Line)
|
Reference to the original return order line (RMA Line).
|
Supplier
|
SVMXC__Supplier__c
|
Lookup(Account)
|
Reference to the supplier account that may perform the repair.
|
Standard Fields
|
|||
Record Number
|
Name
|
Auto Number
|
The auto-generated record number.
|
Custom Fields
|
|||
Route Type
|
SVMXC__Route_Type__c
|
Picklist
|
Type of route. Inbound indicates product being returned for repair. Outbound indicates product being returned to customer after repair.
|
Status
|
SVMXC__Status__c
|
Picklist
|