Data Model > Data Dictionary > R > Root Cause
Root Cause
This object stores the root causes that can be recorded in an investigation.
API Label: SVMXC__SM_Root_Cause__c
No. of Fields: 3
Field Label
Field Name
Data Type
Description
Standard Field
Root Cause Title
Name
Text(80)
The auto-generated record number.
Custom Fields
Active
SVMXC__SM_IsActive__c
Checkbox
Flag indicates if the Root Cause record is active.
Root Cause Description
SVMXC__SM_Description__c
Text(255)
Short description of the root cause.
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