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Field Label
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Field Name
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Data Type
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Description
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Custom Relationship Fields
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Installed Product
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SVMXC__Installed_Product__c
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Master-Detail(Installed Product)l
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Name of the installed product for which this warranty is applicable. Is a lookup to an existing installed product record in ServiceMax.
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Warranty Terms
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SVMXC__Service_Template__c
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Lookup(Warranty Terms)
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Name of the warranty template used to create a warranty. Is a lookup to an existing warranty template record.
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Standard Fields
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Warranty ID
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Name
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Auto Number
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The auto-generated record number.
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Custom Fields
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All Products Covered
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SVMXC__All_Products_Covered__c
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Checkbox
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Flag indicates if all products involved in the repair will be covered by this warranty. This flag does not drive any functionality in ServiceMax and is for informational purposes only.
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All Services Covered
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SVMXC__All_Services_Covered__c
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Checkbox
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Flag indicates if all services performed will be covered by this warranty. This flag does not drive any functionality in ServiceMax and is for informational purposes only.
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End Date
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SVMXC__End_Date__c
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Date
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Warranty end date.
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End Date Expenses Covered
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SVMXC__End_Date_Expenses_Covered__c
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Date
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Date on which expenses coverage ends.
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End Date Material Covered
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SVMXC__End_Date_Material_Covered__c
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Date
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Date on which material coverage ends.
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End Date Time Covered
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SVMXC__End_Date_Time_Covered__c
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Date
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Date on which labor coverage ends.
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End Date Travel Covered
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SVMXC__SM_End_Date_Travel_Covered__c
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Date
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Date on which travel coverage ends.
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Exchange type
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SVMXC__Exchange_type__c
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Picklist
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Type of exchange allowed in the warranty. Copied from warranty template.
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Exclusions
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SVMXC__Exclusions__c
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Long Text Area(32000)
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A free format text to define any exceptions specifically applicable to this installed product.
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Expenses % Covered
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SVMXC__Expenses_Covered__c
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Percent(3, 0)
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Percentage of other expenses covered by the warranty.
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Invoice Required
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SVMXC__Invoice_Required__c
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Checkbox
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Flag indicates if an invoice is always raised at the end of service delivery. This flag does not drive any functionality in ServiceMax and is for informational purposes only.
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Loaner Provided
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SVMXC__Loaner_Provided__c
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Checkbox
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Flag indicates if customer is given a temporary replacement product when the covered product is under repair. This flag does not drive any functionality in ServiceMax and is for informational purposes only.
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Material % Covered
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SVMXC__Material_Covered__c
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Percent(3, 0)
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Percentage of material cost covered by the warranty
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Onsite Repair
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SVMXC__Onsite_Repair__c
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Checkbox
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Flag indicates if customer is eligible for onsite repair when entitled by this warranty. This flag does not drive any functionality in ServiceMax and is for informational purposes only.
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RMA Required
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SVMXC__RMA_Required__c
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Checkbox
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Flag indicates if an RMA is always required or an RMA is implied when this warranty is used to entitle a customer. This flag does not drive any functionality in ServiceMax and is for informational purposes only.
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Select
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SVMXC__Select__c
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Checkbox
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Field to bind check box in List of Product Warranty Line records on Visualforce page with controller.
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Shipment Allowed
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SVMXC__Shipment_Allowed__c
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Checkbox
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Flag indicates if customer shipments are covered by the warranty. This flag does not drive any functionality in ServiceMax and is for informational purposes only.
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Start Date
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SVMXC__Start_Date__c
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Date
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Warranty start date.
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Time % Covered
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SVMXC__Time_Covered__c
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Percent(3, 0)
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Percentage of labor cost covered by the warranty.
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Transferable
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SVMXC__Transferable__c
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Checkbox
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Flag indicates if this warranty is transferable to other products under special circumstances. This flag does not drive any functionality in ServiceMax and is for informational purposes only.
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Travel % Covered
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SVMXC__Travel_Covered__c
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Percent(3, 0)
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Walk-in Allowed
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SVMXC__Walk_in_Allowed__c
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Checkbox
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Flag indicates if the customer is authorized to walk into a service center for service. This flag does not drive any functionality in ServiceMax and is for informational purposes only.
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Weeks to End
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SVMXC__Weeks_to_End__c
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Formula(Number)
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Number of weeks before the warranty ends. Calculated automatically.
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