Data Model > Data Dictionary > P > Product Serviced
Product Serviced
Service Group enables definition of your entire service organization. Service group definition includes details of group members, products in which the group specializes in, the skills available in the group, typical service delivery costs as well as geographies covered by the group.
API Label: SVMXC__Service_Group_Product__c
No. of Fields: 7
Field Label
Field Name
Data Type
Description
Custom Relationship Fields
Product
SVMXC__Product__c
Lookup(Product)
Product supported by the group. Is a lookup to an existing product in Salesforce.
Service Team
SVMXC__Service_Group__c
Master-Detail(Service Team)
Name of the service group. Is a lookup to an existing service group in ServiceMax.
Technician/Equipment
SVMXC__Group_Member__c
Lookup(Technician/Equipment)
Technician that specializes in this product. Reference to an existing Technician record in ServiceMax.
Standard Fields
Record Number
Name
Auto Number
The auto-generated record number.
Custom Fields
Product Family
SVMXC__Product_Family__c
Picklist
Product Family supported by this group.
Product Line
SVMXC__Product_Line__c
Picklist
Product supported by the group.
Select
SVMXC__Select__c
Checkbox
Checkbox used in ServiceMax screens to manage record selection.
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