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Dashboard Name
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Purpose
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Utilization Effectiveness
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Shows charts related to the utilization of technicians' available time for productive and nonproductive activities, with the data grouped by technician and service team.
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Report Name
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Purpose
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Non Productive Time By Technician
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Daily Non-Productive Time logged by each technician, showing the average over time
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Productive Time By Technician
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Daily Productive Time logged by each technician, showing the average over time
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Utilization By Team
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Average utilization percentage of technicians, as measured by the sum of productive time and drive time against available time, grouped by the service team.
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Utilization By Technician
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The daily utilization percentage of each technician, as measured by the sum of productive time and drive time against available time, shows the average over time.
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Utilization By Tech Without Drive Time
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The daily utilization percentage of each technician, as measured by productive time against available time, shows the average over time.
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