First Time Fix

Shows charts related to first-time fix rate of customers' problems, with the data grouped by technician, team, manager, product, and country.

First Time Fix By Country

Percentage of work orders fixed during the first visit of technician, grouped by technician's country

First Time Fix By Products

Percentage of work orders fixed during the first visit of technician, grouped by product

First Time Fix By Service Manager

Percentage of work orders fixed during the first visit of technician, grouped by the service manager

First Time Fix ByTeam

Percentage of work orders fixed during the first visit of technician grouped by service team

First Time Fix ByTechnician

Percentage of work orders fixed during the first visit of technician, grouped by the technician

First Time Fix For Technician By Month

Percentage of work orders fixed during the first visit of technician, grouped by month of fixing, per technician