Metric Data Generation
Metrics are automatically generated by SPM Engine on schedule, with these results:
• SPM Top Level Summary records are created, based on the metric records of each of the other supported metrics.
Refer to the
Metrics Calculation section for the metric generation logic. It provides the details of mapping attributes from the source object to the metric object.
• One ServiceMax Job record is created per scheduled run, with the execution log recorded in an attachment (includes batch & record count, and record details).
• ServiceMax Job records older than a month (not configurable) are deleted.