Metric Data Generation
Metrics are generated on demand by Schedule Optimization Metric engine with these results, when you click the Report Latest Job or Report Selected Job(s) button:
• SPM Schedul Tech Utilization Constraints records are created to capture Constraints, Cost factors, & Prioritization configured in the associated dispatch process, with one record created per Schedule Optimization job.
• SPM Scheduling Technician Utilization records are created, one per technician per day, for the Schedule Optimization job's scheduling horizon.
◦ Key details captured are available and productive time as per metric configuration.
◦ From the above, utilization percentage is calculated automatically.
◦ Each record is associated with the related Schedule Optimization job's SPM Schedul Tech Utilization Constraints record.
Refer to Metrics Calculation section for the metric generation logic. It provides the details of mapping attributes from the source object to the metric object.
• If a metric record exists for a job already, it is not processed again.
• Email notifications are sent about metric generation status, with details of the execution.