Apex CPU Time

Code Execution Time#

CPU time on the Salesforce application servers occurring in one Apex transaction for executing Apex code, and any processes that are called from this code such as package code and workflows. Operations that don’t consume application server CPU time aren’t counted toward CPU time. For example, the portion of execution time spent in the database for DML, SOQL, and SOSL isn’t counted, nor is waiting time for Apex callouts. This is the Code Execution Time value returned by Salesforce. when Limits.getCpuTime call is made at the end of a sync web service call. For more details about the related governor limit 'Maximum CPU time on the Salesforce servers', which is 10,000 milliseconds (Synchronous) / 60,000 milliseconds (Asynchronous), see Salesforce online help.

Call Status

Sync Status

Status of the sync request:

InProgress - Indicates receipt of sync request by the server This status is used when the sync request is received by the server and a ServiceMax Job Logs record is created.

Completed / Failed - Indicates end of processing of sync request by the server. This status is used when the processing of the sync request is completed by the server and the response is about to be sent. At this time, existing ServiceMax Job Logs record for the specific sync request is updated, and the status is changed from InProgress to one of these values, depending on whether the processing was successful or not.

Client Response Processing Timestamp

Client Response Processing Timestamp

Date time at which the processing of sync response from server was completed by the client app

Client Response Receive Timestamp

Client Response Receive Timestamp

Date time at which sync response from server was received by the client app.

Client Version Mobile

Client Version

Version number of mobile client application that initiated the sync request.

Event Name

Server Processing Time

For master records (Type = MASTER_*), it is server processing time in seconds,

with the value calculated using this formula: Response Returned Timestamp -

Request Received Timestamp

For detail records, it identifies the purpose of the sync request (for example,

VALIDATE_PROFILE, MOBILE_DEVICE_TAGS, and so on)

Event Type

Network Latency

For master records (Type = MASTER_*) it stores total network latency in

seconds, with the value calculated using this formula: (Request Received

Timestamp - Sync Start Time) + (Client Response Receive Timestamp - Response

Returned Timestamp)

For detail records, it identifies the sync request type (SYNC / META_SYNC)

Group Id

User Name

For master records (Type = MASTER_*), it is the Full Name of the mobile client user who initiated the sync request from the client app For other sync time log records, it is the user's Salesforce Record Id

Log Category

Sync Type

Indicates the type of sync operation initiated by the mobile user such as

INITIAL SYNC, INCREMENTAL DATA SYNC, CONFIG SYNC, or SFM SEARCH

(when online search is performed)

Log Context

Client Processing Time#

Time taken by the client app to process sync response, with the value calculated using this formula: Client Response Processing Timestamp - Client Response Receive Timestamp

Log level

Database Operation Time

For master records (Type = MASTER_*), it is the time taken in seconds for database

operations in server, with the value calculated using this formula: Server

Processing Time - Code Execution Time

Log Timestamp

Sync Start Time

Date and time at which sync request was initiated by the client app

Message

Total Sync Time (sec)

For master records (Type = MASTER_*), it is the total time taken in seconds for a sync request (e.g. for INITIAL SYNC, CONFIG SYNC, and so on), with the value calculated using this formula: Client Response Processing Timestamp of the last web service call for the sync request - Sync Start Time of the first web service call for the sync request. This value gets updated when the sync is in progress, with every web service call

Operation

Sync Request Id##

Unique request id for a specific sync call (such as INITIAL SYNC, INCREMENTAL DATA SYNC, or CONFIG SYNC) made by a client app

Profile Id

ServiceMax Group Profile

For master records (Type = MASTER_*), it is the Profile Name of the ServiceMax Group Profile associated with the mobile client user who initiated the sync request from the client app. For other sync time log records, it is the Salesforce Record Id of the ServiceMax Group Profile.

Request Received Timestamp

Request Received Timestamp

Date time at which a sync request from a client app is received by the server.

Response Returned Timestamp

Response Returned Timestamp

Date time at which server initiates the response to a sync request from the client app.

Type

Device

Stores the name of the device that initiated the sync request. In master sync time log records which store cumulative durations, the device name is stored with the prefix MASTER_

Created By

Created By: Full Name

Full Name of the user who created the record

Created By

Created Date

Date on which the record was created

Last Activity Date

Last Activity Date

When someone in your organization last did something related to the record.

It represents one of the following:

- The latest Due Date of the completed tasks on a record

- The latest Date of events on a record

Refer to this Salesforce Knowledge article for more details

Last Modified By

Last Modified By: Full Name

Full Name of the user who made changes (for example, changes to a phone number or an address) to the record. Refer to this Salesforce Knowledge article for more details.

Last Modified By

Last Modified Date

Date and time stamp for changes (for example, changes to a phone number or an address) made to the record.

Log Name

Log Name

Name field

Owner

Owner: Full Name

Full Name of the owner of the record

Id

ServiceMax Job Log ID

Salesforce Record Id field