Resources > Data Model > Data Dictionary > I > Investigation
Investigation
This object is used to record and store all the observations, root causes, and solutions for a problem that may be reported through a case, service request, or Work Order.
API Label: SVMXC__SM_Investigation__c
No. of Fields: 10
Field Name
Data Type
Custom Relationship Fields
Product
LOOKUP(CASE)
Completed By
LOOKUP(USER)
Installed Product
LOOKUP(INSTALLED PRODUCT)
Product
LOOKUP(PRODUCT)
Service Request
LOOKUP(SERVICE REQUEST)
Work Order
LOOKUP(WORK ORDER)
Standard Fields
Record Number
AUTO NUMBER
Custom Fields
Investigation Notes
LONG TEXT AREA(131072)
Completed On
DATETIME
Status
PICKLIST
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