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Field Label
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Field Name
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Data Type
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Description
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|---|---|---|---|
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Custom Relationship Fields
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Case
|
SVMXC__SM_Case__c
|
Lookup(Case)
|
Case for which the investigation is created. Is a lookup to Case object.
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|
Completed By
|
SVMXC__SM_Completed_By__c
|
Lookup(User)
|
User who completed the investigation.
|
|
Installed Product
|
SVMXC__SM_Installed_Product__c
|
Lookup(Installed Product)
|
Installed product or the asset being investigated. Is a lookup to the Installed Product object.
|
|
Product
|
SVMXC__SM_Product__c
|
Lookup(Product)
|
Product being investigated. Is a lookup to the Product object.
|
|
Service Request
|
SVMXC__SM_Service_Request__c
|
Lookup(Service Request)
|
Service Request for which the investigation is created. Is a lookup to Service Request object.
|
|
Work Order
|
SVMXC__SM_Work_Order__c
|
Lookup(Work Order)
|
Work order for which the investigation is created. Is a lookup to Work Order object.
|
|
Standard Fields
|
|||
|
Record Number
|
Name
|
Auto Number
|
The auto-generated record number.
|
|
Custom Fields
|
|||
|
Completed On
|
SVMXC__SM_Completed_On__c
|
Date/Time
|
Date and time when the investigation was complete.
|
|
Investigation Notes
|
SVMXC__SM_Investigation_Notes__c
|
Long Text Area(131072)
|
This field contains the notes and details of the investigation.
|
|
Status
|
SVMXC__SM_Status__c
|
Picklist
|
Status of the investigation.
|