Resources > Data Model > Data Dictionary > I > Installed Product
Installed Product
Installed Product represents one or a collection of product units delivered to a customer and installed at the customer’s location. Depending on the tracking needs of the organization, installed products are tracked using a serial number, a lot/batch number, or simply by the product number. In ServiceMax, the Installed Product record drives entitlement, material movement, and service delivery activities.
API Label: SVMXC__Installed_Product__c
No. of Fields: 49
Field Name
Data Type
Custom Relationship Fields
Access Hours
LOOKUP
Account
LOOKUP
Batch/Lot
LOOKUP
Contact
LOOKUP
Distributor Account
LOOKUP
Distributor Contact
LOOKUP
Location
LOOKUP
Parent
LOOKUP
Preferred Technician
LOOKUP
Product
LOOKUP
ProductIQ Template
LOOKUP
Service Contract
LOOKUP
Service Contract Line
LOOKUP
Sub Location
LOOKUP
Top-Level
LOOKUP
Other Fields
Account (External)
TEXT(255)
Alternate Account
STRING
Asset Tag
STRING
City
STRING
Country
PICKLIST
Date Installed
DATE
Date Ordered
DATE
Date Shipped
DATE
External Record ID
TEXT(255) (External ID)
InvestigationThis field is applicable only to the ServiceMax Remote Triage feature.
LOOKUP
Installation Notes
STRING
Installed Product ID
STRING
Last Date Shipped
DATE
Latitude
NUMBER(12,6)
Location (External)
TEXT(255)
Longitude
NUMBER(12,6)
Parent (External)
TEXT(255)
Product (External)
TEXT(255)
Product Name
STRING(FORMULA)
Sales Order Number
STRING
Sales Price
CURRENCY (15,3)
Serial/Lot Number
STRING
Service Contract End Date
DATE
Service Contract Exchange Type
PICKLIST
Service Contract Start Date
DATE
State
STRING
Status
PICKLIST
Street
STRING
Top Level (External)
TEXT(255)
Warranty
STRING
Warranty End Date
DATE
Warranty Exchange Type
PICKLIST
Warranty Start Date
DATE
Zip
STRING
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