Install and Configure ServiceMax > Configuring Mobile Apps > Appendix > Technical Feature Description > Sync Flows > Incremental Data Sync with Record-level Sync Conflict
Incremental Data Sync with Record-level Sync Conflict
Data in Server and Mobile after sync
Record
Server
Mobile
Conflict
WO-00000018
Deleted
Deleted
WO-00000100
Updated with data from server
WO-00000210
Conflict
WO-00000259
Conflict
WO-00000300
Downloaded to mobile
PRQ-00000005
Deleted
Deleted
PRQ-00000023
Deleted
Deleted
PRQ-00000179
Work Detail created on mobile
WD-00003100 created with data from mobile
* 
- When a record is updated in mobile, the updates are synced to server and then the record is automatically refreshed in mobile with the latest values from server. This is to ensure that any updates to formula fields, rollup summary fields, and other fields based on triggers / workflow rules are reflected back in mobile when sync cycle completes.
- Similarly, when a record is created in mobile, the new record is created in server on sync, and then the record is automatically refreshed in mobile with the latest values from server. This is to ensure that values of Record Id, Name filed (if auto-number), formula fields, rollup summary fields, and other fields based on triggers / workflow rules are reflected back in mobile when sync cycle completes.
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