Resources > Data Model > Data Dictionary > E > Expertise
Expertise
Service Group enables the definition of your entire service organization. Service group definition includes details of group members, products in which the group specializes, the skills available in the group, typical service delivery costs as well as geographies covered by the group.
API Label: SVMXC__Service_Group_Skills__c
No. of Fields: 9
Field Name
Data Type
Availability End Date
DATE
Availability Start Date
DATE
Is Applicable
STRING(FORMULA)
Record Number
STRING
Select
CHECKBOX
Service Team
MASTER-DETAIL
Skill
LOOKUP
Skill Level
NUMBER(18,0)
Technician/Equipment
LOOKUP
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