Editing a Warranty Term
You can edit a warranty term to update its coverage details, associated Work Plans, and other entitlement settings as service requirements change. This is useful when coverage percentages need adjustment, when new service tasks must be included or removed, or when contract conditions need to align with updated business policies. Editing ensures that the warranty term continues to accurately reflect what is covered and how service activities are billed.
To edit a warranty term:
1. Go to ServiceMax Setup > Warranties & Contracts > Warranty Terms.
The Warranty Terms page is displayed.
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You can also select the App Launcher, type Warranty Terms in the search bar, and select it from the results.
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2. To view all warranty terms, click All Warranty Terms from the list view dropdown.
A list of Warranty Terms is displayed.
3. Locate and select the Warranty Term record you want to edit.
4. Click Edit.
The Edit Warranty Term page opens, displaying the selected warranty term and existing field values for update.
5. Update the required fields.
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You can also edit the warranty term directly from the Warranty Terms page. Click the Action Menu located next to the relevant record, then select Edit from the dropdown options.
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6. Click Save to apply the changes, or Cancel to discard them.