Data Model > Data Dictionary > D > Down Time
Down Time
This object holds the downtime of the product being serviced while fulfilling the work order. Used by Technician to capture the down-time.
API Label: SVMXC__Down_Time__c
No. of Fields: 6
Field Label
Field Name
Data Type
Description
Custom Relationship Fields
Work Order
SVMXC__Service_Order__c
Master-Detail(Work Order)
This object holds the reference to the Work Order object for which the down-time of the product is recorded.
Standard Fields
Record Number
Name
Auto Number
The auto-generated record number.
Custom Fields
Duration (In Mins)
SVMXC__Duration__c
Number(18, 0)
End Time
SVMXC__End_Time__c
Date/Time
Reason Code
SVMXC__Reason_Code__c
Picklist
Start Time
SVMXC__Start_Time__c
Date/Time
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