Data Model > Data Dictionary > D > Dispatcher Access
Dispatcher Access
This object is used to determine the scope of territories and service teams a dispatcher sees in the dispatch console. This is especially useful for large organizations with multiple dispatchers where each dispatcher operates within a set of territories and service teams.
API Label: SVMXC__Dispatcher_Access__c
No. of Fields: 5
Field Label
Field Name
Data Type
Description
Custom Relationship Fields
Dispatcher
SVMXC__Dispatcher__c
Lookup(User)
Name of the dispatcher that can dispatch to this team or territory. Reference to an existing Salesforce user.
Service Team
SVMXC__Service_Team__c
Lookup(Service Team)
Name of the Service Team to grant access to. Reference to an existing Service Team record in ServiceMax.
Territory
SVMXC__Territory__c
Lookup(Territory)
Name of the Territory to grant access to. Reference to an existing Territory record in ServiceMax.
Standard Fields
Record Number
Name
Auto Number
The auto-generated record number.
Custom Fields
Select
SVMXC__Select__c
Checkbox
Checkbox used in ServiceMax screens to manage record selection.
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