Creating a Service Contract from an Account
To renew a Service Contract:
1. From the Service Contract Detail screen, in the SFW Manage Contract tool bar, click Renew Contract.
2. In the Renewal Information area, enter the Start Date in the appropriate text box or use the calendar to select the start date.
3. Enter the end date in the End Date text box or use the calendar to select the end date.
4. Enter any notes in the Renewal Notes area.
To cancel a Service Contract:
1. From the Service Contract Detail screen, in the SFW Manage Contract tool bar, click Cancel Contract.
2. Enter any notes in the Cancellation Notes area.
3. Click Cancel Contract.Note: Clicking Cancel cancels any changes you have made to the service contract.