Contracts, Warranties, and Entitlements > Entitlement Management > Service/Maintenance Contract > Adding Covered Products > Covered Product Fields
Covered Product Fields
The following table lists the fields in the Covered Products object.
Field
Description
Service/Maintenance Contract
Name of the Service/Maintenance Contract. This is a lookup to an existing Service/Maintenance Contract in ServiceMax.
Installed Product
ID of the installed product covered by the Service/Maintenance Contract. This is a lookup to an existing installed product record in ServiceMax.
Product
Name of the product covered by Service/Maintenance Contract. This is a lookup to an existing Salesforce product record.
Product Family
Product Family covered by this Service/Maintenance Contract. Your system admin is responsible for configuring this list for your organization’s requirements.
Product Line
Product Line covered by this Service/Maintenance Contract. Your system admin is responsible for configuring this list for your organization’s requirements.
Start Date
Coverage start date for this product in the Service/Maintenance Contract.
End Date
Coverage end date for this product in the Service/Maintenance Contract.
SLA Terms
Service level the customer is entitled to by this contract for this product. This is a lookup to an existing SLA Terms record.
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