|
Field Label
|
Field Name
|
Data Type
|
Description
|
|---|---|---|---|
|
Custom Relationship Fields
|
|||
|
Account
|
SVMXC__Account__c
|
Lookup(Account)
|
Account associated with knowledge record.
|
|
Installed Product
|
SVMXC__Installed_Product__c
|
Lookup(Installed Product)
|
Installed Product associated with knowledge record.
|
|
Location
|
SVMXC__Location__c
|
Lookup(Location)
|
Location associated with knowledge record.
|
|
Product
|
SVMXC__Product__c
|
Lookup(Product)
|
Product associated with knowledge record.
|
|
Service Tip
|
SVMXC__ServiceTipId__c
|
Lookup(Service Tip)
|
|
|
Work Order
|
SVMXC__Work_Order__c
|
Lookup(Work Order)
|
Work Order associated with knowledge record.
|
|
Standard Fields
|
|||
|
Record Number
|
Name
|
Auto Number
|
The auto-generated record number.
|
|
Custom Fields
|
|||
|
Keywords
|
SVMXC__Keywords__c
|
Long Text Area(131072)
|
Contextual information about the objects for the transaction.
|
|
Service Tip Id
|
SVMXC__Service_Tip_Id__c
|
Text(18)
|
Service Tip object Id.
|
|
Transaction Authored
|
SVMXC__Transaction_Authored__c
|
Checkbox
|
Indicates whether the connection is made when the service tip is authored.
|
|
Transaction Id
|
SVMXC__Transaction_Id__c
|
Text(18)
|
Record Id to be associated with knowledge.
|