Integrations
ServiceMax enables its product integration with the following products:
• IoT — Connected Field Service: The integration enables machines with smart sensors to detect any potential break-down or repair or maintenance requirement, and automatically create service requests for those incidents.
• PLM — Issue Report and Feedback: The integration enables service organizations and service users to report incidents, non-conformance issues, and provide product feedback directly in the field. Once captured in ServiceMax, these reports and feedback are automatically sent to the Product, Engineering, and Quality teams for analysis and appropriate action.
• ACD — Content Delivery: This integration provides a standard way for field and remote technicians using ServiceMax to access the right content for the required job directly from within Arbortext Content Delivery.
• Field Stock Optimization: This integration enables organizations to optimize inventory levels at their Field Stocking Locations. It extracts demand details, parts master data, product replacement information, current inventory levels, and inventory locations from ServiceMax.
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