A ServiceMax Configuration Setting is a configurable parameter(key-value pair). It influences the behaviour of a ServiceMax feature at runtime. This is a key configuration entity in ServiceMax, and it is used across apps and features, including other configuration entities.

ServiceMax has more than 500 configuration settings. To easily locate any required setting for the purpose of viewing or editing its value, the settings are organized under ServiceMax submodules, with submodules grouped under ServiceMax modules. A Module is a logical grouping of related functionalities. A Submodule is a specific functionality within a module.

There are two types of settings: