Field Label
|
Field Name
|
Data Type
|
Description
|
---|---|---|---|
Custom Relationship Fields
|
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Qualifying Criteria
|
SVMXC__Qualifying_Criteria__c
|
Lookup(ServiceMax Process)
|
|
Standard Fields
|
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Service Name
|
Name
|
Text(80)
|
The auto-generated record name.
|
Custom Fields
|
|||
Active
|
SVMXC__Active__c
|
Checkbox
|
Checkbox that indicates if this service is currently active and available for use.
|
Data Type
|
SVMXC__Data_Type__c
|
Picklist
|
Type of data to be captured as Commitment when using this service in an SLA Terms record. Options are: Text, Number, Frequency and Boolean.
|
Effective Date
|
SVMXC__Effective_Date__c
|
Date
|
Date from which this service is available to your customers.
|
Select
|
SVMXC__Select__c
|
Checkbox
|
Checkbox used in ServiceMax screens to manage record selection.
|
Service Type
|
SVMXC__Service_Type__c
|
Picklist
|
Indicates the type of service. This helps in grouping similar types of services for reporting purposes.
|
Tracked On
|
SVMXC__Tracked_On__c
|
Picklist
|