Data Model > Data Dictionary > A > Applicable Product
Applicable Product
A service template can be used to define the type and scope of coverage in a warranty such as parts, labor, and expenses, and can then be associated with one or more products. When installed product records are created in ServiceMax, the warranty will be calculated automatically based on the pre-defined service template associated with the product.
API Label: SVMXC__Service_Template_Products__c
No. of Fields: 5
Field Label
Field Name
Data Type
Description
Custom Relationship Fields
Product
SVMXC__Product__c
Lookup(Product)
Product covered by the template. It is a lookup to an existing product in Salesforce.
Warranty Terms
SVMXC__Service_Template__c
Master-Detail(Warranty Terms)
Name of the warranty template. It is a lookup to an existing warranty template in ServiceMax.
Standard Fields
Template Product ID
Name
Auto Number
The auto-generated product ID.
Custom Fields
Product Family
SVMXC__Product_Family__c
Picklist
Product Family covered by this template.
Product Line
SVMXC__Product_Line__c
Picklist
Product Line covered by this template.
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