Idle Time for the Job (Mins)

SVMXC__SM_Idle_Time__c

Number(8, 0)

Idle time before the start of the actual service at the work order location.

Latitude

SVMXC__SM_Latitude__c

Number(12, 6)

This field is created to store the latitude of the non work order events of the technicians.

Longitude

SVMXC__SM_Longitude__c

Number(12, 6)

This field is created to store the longitude of the non work order events of the technicians.

Optimizer Message Creation Date Time

SVMXC__SM_Optimizer_Message_Creation_Date_Time__c

Date/Time

This field is used to store the date and time of the message generated by the external optimization system that is successfully processed in ServiceMax . The date and time stamp is when the message was created by the external optimization system and sent to ServiceMax.

Overhead Time at End of the Job (Mins)

SVMXC__Overhead_Time_After__c

Number(8, 0)

Total overhead or flex time at the end of the service at the work order location.

Overhead Time at Start of the Job (Mins)

SVMXC__Overhead_Time_Before__c

Number(8, 0)

Total overhead or flex time before the start of the actual service at the work order location.

Service Time (in Seconds)

SVMXC__Service_Duration__c

Number(16, 2)

Total service time, which is the wrench time of the service.

Status

SVMXC__SM_Status__c

Picklist

This field is used to store scheduling status.

Total Break Time (Mins)

SVMXC__Break_Time_Total__c

Number(8, 0)

This is the total time of all breaks taken during the service. There could be multiple breaks taken during the service.

Travel Time Back to Home Base (Mins)

SVMXC__Driving_Time_Home__c

Number(8, 0)

Driving or travel time to get back to the technician's home base from the last work order location for the day or working shift.

Travel Time to Workorder Location (Mins)

SVMXC__Driving_Time__c

Number(8, 0)

Driving or travel time to this work order location from the last work order location or from the home base.