Service Tasks
Service task is a smallest unit of work that needs to be performed. It contains the necessary instructions, reference files to support the work, life cycle statuses, and estimates.
Task can be added to work order or work plan. For more information, see Adding a Service Task to Work Order and Adding a Service Task to Work Plan.
Service engineer can complete the task, add comments, attach photos, and capture actual duration. For more information, see Marking a Service Task as Complete from the Task Queue and Marking Your Tasks as Complete in Bulk from a Work Order.
Service tasks can be executed from Web and Mobile application.
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