Warranty Log Files
The following table provides logs for the errors you may face for the Warranty application:
Application Name
Log Type
Message
Comments/Scenarios
Warranty
Error
No matching Product Warranty Terms are found for the Asset(s).
When there is no Product Warranty Term for the Products in the Assets that are updated or created.
Warranty
Error
The Product lookup field is blank on the Asset(s).
When there is no Product in the Assets created or updated.
Warranty
Error
The Warranty Term Effective Start Date field is blank on the Asset.
If there is no coverage date on Asset which is derived from Warranty Term.
Warranty
Error
"<WarrantyTermName>" match found for this Asset but Effective Start Date field is not defined in Warranty Configuration for "<eachTerm.EffectiveStartDate>".
During the creation of Asset Warranties, if the coverage field is not defined in the Warranty Config record.
Warranty
Error
"<WarrantyTermName>" match found for this Asset but this date field is blank '<EffectiveStartDate>'.
If there is no coverage date on Asset against the Date mapping defined in Warranty config.
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