Publisher and Web Interface > Web Interface > Troubleshooting > The Web Interface website is not showing a customized icon (Web Interface)
  
The Web Interface website is not showing a customized icon (Web Interface)
If a Web Interface website is not showing a customized icon, an image has been loaded for the icon and that icon has now changed in the model.
To resolve this problem, the downloaded image for the icon must be deleted so that the Web Interface website downloads the new image.
Images for icons that appear in the Navigation pane are stored in the following folder on the Web Interface website computer.
C:\inetpub\wwwroot\PTC Integrity Modeler Web Interface\render\icons
Images for icons that appear in the carousel are stored in the following folder on the Web Interface website computer.
C:\inetpub\wwwroot\PTC Integrity Modeler Web Interface\render\images