Integrations (PTC products, 3rd party products and code) > 3rd party product integrations (CM, DOORS, Rose, Simulink and XML) > Integration for IBM Rational DOORS > Troubleshooting > After upgrading DOORS I cannot use Integration for IBM Rational DOORS (Integration for IBM Rational DOORS)
  
After upgrading DOORS I cannot use Integration for IBM Rational DOORS (Integration for IBM Rational DOORS)
If you upgrade DOORS, you will not be able to use Integration for IBM Rational DOORS.
To resolve this problem, uninstall Integration for IBM Rational DOORS, and then reinstall Integration for IBM Rational DOORS.
Note that if you upgrade DOORS without uninstalling and reinstalling Integration for IBM Rational DOORS and then open a module in DOORS that includes the Artisan DOORS View, the following error message is displayed:
-E- DXL: <Line:1> could not open include file (addins/PTC Integrity Modeler/utils/FileColumn.dxl) (No such file or directory)