The necessity to access incident information as fast as possible and to analyze this information in an organized manner justifies the use of dedicated software capable of meeting these demands. Also, a computerized FRACAS provides the ability to tailor the structure and requirements in a manner that addresses the type of products or services being offered and the nature of the marketplace in which they compete.

The FRACAS must also provide the means for initiating incident reports, the analysis of incidents, and feedback on the corrective actions implemented in the design, software, manufacturing, and test processes. Such data generally consists of the identification of the equipment or the software involved in the incident, the time and circumstances of the incident, the nature of the incident itself, and related information about part failure rate and any engineering studies and Projects associated with the incident.