Specifying Settings for Sending Emails to Users

Windchill Risk and Reliability Administrator > Administrator Basics > Getting Started How-Tos > Specifying Settings for Sending Emails to Users

To be able to email account information to new users or custom messages to one or more existing users, you must specify mail server settings in the Email Settings window. The mail server settings that you specify here in the Administrator application become the default settings f or the Alert file and Workflow file in a newly created Project.

1. Select Tools > Edit Email Settings. The Email Settings window opens.

2. Complete each page, referring to the following topics for more information:

◦ Settings Page

◦ Authentication Page

3. On the Settings page, click Test Settings. An attempt is made to establish a connection with the mail server to verify that the specified settings are correct. After a short delay, a window opens, indicating whether the test was successful.

4. Click OK to close the window. If the test failed, make the necessary modifications and repeat steps 2 through 4 until the test is successful.

5. In the Options window, ensure that the General > Web server address specifies the address of the web server that hosts Windchill Risk and Reliability Web Services. For more information, see Specifying Settings for Connecting to the Web Services.

After this procedure has been completed successfully, you can select Configure > Send Account Information Email and File > Send Company Mail

• Sending Account Information to a User

• Sending an Email Message to One or More Users