Executing Windchill Diagnostic Tasks from the Diagnostic Scheduler Utility

You can schedule the execution of the mandatory as well as non-mandatory WinDU tasks using the Windchill Diagnostic Tasks Scheduler utility. You can run the corresponding WinRU task automatically for the WinDU that reports a potential problem.

For the WinDU tasks that do not have corresponding the WinRU task, you can get the required recommendations for resolving the potential problems by sending the logs to PTC. To automatically send WinDU logs to PTC, select the option Automatically send WinDU logs to PTC to receive recommended resolution for WinDU errors in Windchill Performance Advisor in Windchill Diagnostic Tasks Scheduler. For this, Windchill Performance Advisor must be enabled. The logs are encrypted before sending them to PTC. You can view the recommendations on the Windchill Performance Advisor dashboard.

PTC respects and protects your personal information. PTC follows a Privacy Policy, that explains the basis on which any personal data is collected from you.

For more information on using Windchill Diagnostic Tasks Scheduler utility and data privacy regarding the collection of the WinDU log files, refer to “Windchill Diagnostic Tasks Scheduler” topic and the “Privacy and Data” section in the topic.

For more information on using Windchill Diagnostic Tasks Scheduler utility and data privacy regarding the collection of the WinDU log files, refer to Windchill Diagnostic Tasks Scheduler and the “Privacy and Data” sub section in the topic.