Propagating Information from Problem Report

Data Management Capabilities > Managing Change > About Change Requests > Propagating Information from Problem Report

The propagate functionality is available for creating change requests.

When you create a change request from a problem report, the Set Attributes step contains a Propagate information checkbox. When you select the checkbox, the following fields are copied from the problem report to the change request:

• Name

• Description

• Affected end items

• Affected objects

• Attachments

Using the propagation functionality reduces the data entry to create the change request.

The appearance of the propagate check box is controlled by a preference. If you do not see it, an administrator has disabled the preference.