Propagating Information from Change Request or Change Notice
When you create a change request from a change request or change notice, the Set Attributes step contains a Propagate information check box. When you select the check box, the following information is copied from the change request or change notice to the new change request:
• Complexity
• Name
• Description
• Need by date
• Affected objects
• Attachments
The propagation functionality reduces the data entry to create the change request.
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The visibility of the Propagate information check box is controlled by the Change Information Propagation preference. Only an administrator can configure the preference settings.
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When creating a change request from a change request or change notice, the Complexity list is not displayed by default. To enable the display of the Complexity list, an administrator should add the Complexity attribute in the Layouts tab of the Change Request type in the Type and Attribute Management utility. The complexity value is propagated to a new change request irrespective of the settings of the Propagate information check box. You can edit the complexity value, if required.
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Administrators can customize the propagation logic by extending and registering the delegate ChangeItemComplexityDelegate.
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