About Change Requests
A change request
can be created in response to one or more problem reports or without any reference to a problem report. It details the changes necessary to correct the problem or provide the enhancement so that the appropriate people can make the business decision to proceed with or cancel the proposed change.
The Change Requests page, available from > Change Requests displays the Change Requests table of change requests sorted by specific criteria. The following is a list of the available views from the drop-down list immediately to the right of the table title. All of these views list only change requests to which you have access.
• All Open—Lists all open change requests in the system.
• Closed Last 90 Days—Lists all change requests in the system that were closed within the last 90 days.
• Created by Me—Lists all open change requests that you were created by you. This is the default view.
• Last 7 Days—Lists all open change requests that were created in the last 7 days.
• Last 30 Days—Lists all open change requests that were created in the last 30 days.
• Last 90 Days—Lists all open change requests that were created in the last 90 days.
Actions in the toolbar of the Change Requests table include:
• Copy Selected Object
• View Change Request Log
For more information about the actions and attributes of change requests, see
Change Request Information Page.
| Deleting a change request does not delete any associated change notices. |
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