Additional Windchill Capabilities > Windchill Quality Management Solutions > Windchill Quality Management Navigation > Quality Teams > Windchill CAPA Roles
  
Windchill CAPA Roles
Based on your CAPA role, you can perform different activities, tasks, and actions. However, all CAPA users can access CAPA tasks in read-only mode. An administrator defines permission levels for CAPA users. Windchill CAPA provides default roles for CAPA users. If you are an administrator, you can manage CAPA roles in the Members table. For more information, see Members Table.
CAPA records often require authorizations, reviews, and signatures. The number and types of approvers, the order in which they review the record, and other aspects of the routing are configurable. The default configuration provided by Windchill CAPA contains approvals for the following tasks:
• CAPA Plan
• CAPA Implementation
• CAPA Confirmation
• CAPA Effectiveness
You must be assigned at least one of these roles to perform a CAPA task:
Role
Available Tasks
Details
CAPA Action Effectiveness Approver
• Create new CAPA
• Action effectiveness approval at the action level
CAPA Action Verifier
• Create new CAPA
• Action effectiveness at the action level
CAPA Confirmer
• Create new CAPA
• Action confirmation
These tasks occur in the action plan state.
CAPA Effectiveness Approver
• Create new CAPA
• Effectiveness approval at the CAPA level
These tasks occur in the effectiveness state.
CAPA Implementer
• Create new CAPA
• Action implementation
These tasks occur in the implementation state.
CAPA Investigation Approver
• Create new CAPA
• Approve investigation
These tasks occur in the investigation state.
CAPA Investigator
• Create new CAPA
• CAPA investigation
These tasks occur in the investigation state.
CAPA Manager
• Create new CAPA
• Create investigation approval package
• Create plan approval package
• Create effectiveness approval package
Depending on your permission level, the page opens this task in context of the overall CAPA record with read-only access.
CAPA Plan Approver
• Create new CAPA
• CAPA plan approval
These tasks occur in the plan state.
CAPA Planner
• Create new CAPA
• Create plan
These tasks occur in the plan state.
CAPA Requester
Create new CAPA
CAPA Reviewer
• Create new CAPA
• CAPA request review
Users in this role accept, reject, or cancel CAPA requests, and perform CAPA Manager tasks. Users in this role also have the authority to review new requests and return them to the CAPA Requester for additional information, or accept the request into the system. The CAPA Reviewer can assign the new CAPA to an owner (or owner group) for further investigation.
CAPA Verifier
• Create new CAPA
• Effectiveness at the CAPA level
Guest
No tasks available
Guests are granted read-only access and cannot perform any tasks.
Members
Create new CAPA
People and Places Creator
Create new CAPA
This role can create new CAPA requests and add or edit people and places, using the Utilities tab.
Quality Document Creator
Create new CAPA
If Windchill CAPA has been installed as a standalone product, then this role can create a new document from Utilities > Quality Document Administration.
Quality Part Creator
Create new CAPA
If Windchill CAPA has been installed as a standalone product, then this role can create a new part from Utilities > Quality Part Administration.
Quality System Manager
All tasks
The user who creates a quality context is automatically assigned the role of Quality System Manager, who can do the following:
• Invite team members to join the quality context and assign them the necessary roles.
• Make changes to the quality context’s team, such as adding, removing, or replacing team members.
• Add or remove roles for the quality context.
• Change a nonconformance’s workflow state from a nonconformance’s information page by choosing Actions > Set State.