Properties for System Information Send Options
Use the following properties to change the default send options. The send options allow you to specify what to do with the information collected. Your options are:
• Sending the information using an HTTP transport mechanism defined in Windchill. Using this transport mechanism allows you to send data to PTC technical support and to send data to alternate external systems that have been configured to accept data send through a URL.
• Sending the information using a transport mechanism that stores the data in local directories.
In the property formats that follow, .instance.<instance_name> in the format identifies a unique instance defined for the property. The use of multiple instance names allows you to specify unique property values for the same base property. When only one instance of a property is defined in a given Windchill system, .instance.<instance_name> does not need to be specified:
wt.jmx.core.transport.Transport.support
Identifies the transports used to send data that has been collected. If only a single transport is being used, then either of the following values can be set:
◦ wt.jmx.core.transport.LocalDirTransport.instance\:<instance_name> specifies that the collected data is sent to a specified local directory.
◦ wt.jmx.core.transport.SimpleHttpTransport.instance\:<instance_name> specifies that the collected data is uploaded to a specified URL.
If you want to specify multiple transports, set the wt.jmx.core.transport.Transport.support property to the following value:
wt.jmx.core.transport.MultiplexedTransport.instance\:<instance_name>
This value specifies that the collected data is sent or uploaded according to the transports you have set in the wt.jmx.core.transport.MultiplexedTransport.instance.<instance_name>.transports property.
wt.jmx.core.transport.MultiplexedTransport.instance.<instance_name>.transports
When you want to specify multiple transports for sending data each time data is sent, use this property to specify all transports, separating each transport with a space.
Use the following values to specify transports:
◦ wt.jmx.core.transport.LocalDirTransport.instance\:<instance_name> specifies that the collected data is sent to a specified local directory.
◦ wt.jmx.core.transport.SimpleHttpTransport.instance\:<instance_name> specifies that the collected data is uploaded to a specified URL.
wt.jmx.core.transport.LocalDirTransport.instance.<instance_name>.targetDir
Identifies the target directory for a local directory transport. Your Windchill system must have write access to the specified directory.
The target directory specified for a given instance name in this property is used for all local directory transports that use the same instance name.
The default target directory is:
<Windchill>/utilities/SystemConfigurationCollector/sent/C<call>
where <Windchill> is the Windchill installation directory and <call> is the technical support call number that was entered to send the information.
wt.jmx.core.transport.SimpleHttpTransport.instance.<instance_name>.targetURL
Identifies the URL used to upload the collected data to an external system.
The URL specified for a given instance name in this property is used for all HTTP transports that use the same instance name.
The default URL sends the information collected to the PTC Technical Support database.