Specialized Administration > Analyzing System and Business Information > Sending System Information to Technical Support > Options for Where System Information Is Sent > Default Values Coded for Sending System Information
  
Default Values Coded for Sending System Information
Windchill provides the following defaults for sending system information:
wt.jmx.core.transport.Transport.support=wt.jmx.core.transport. MultiplexedTransport
wt.jmx.core.transport.MultiplexedTransport.transports=wt.jmx.core.transport.SimpleHttpTransport wt.jmx.core.transport.LocalDirTransport
wt.jmx.core.transport.SimpleHttpTransport.targetURL=http://support.ptc.com/appserver/support/windchillSCC/windchill_upload.jsp
wt.jmx.core.transport.LocalDirTransport.targetDir=$(wt.home)/utilities/SystemConfigurationCollector/sent
Additionally, Windchill uses the following property for identifying the transport mechanisms used for sending quality agent reports to PTC:
wt.jmx.core.transport.MultiplexedTransport.instance.QUALITYAGENT.transports
* 
Do not change this property setting or any of the transport settings for the QUALITYAGENT instance.