If you have access to a JMX client, you can send system information using the Support MBean.

The server status information sent using the Support MBean includes MBean dumps from server managers and method servers across the cluster (when nodes are accessible); otherwise, only the local server manager and method server MBean dumps are sent. Additionally, the log files within specific directories targeted by LogsDirViewer MBeans are sent. Out of the box, log files from the Windchill logs directory and the Apache logs directory are sent.

For information on using JMX clients and Windchill MBeans, see Using Java Management Extensions (JMX).