Index Backup and Recovery
Backing Up Index Collections
To back up Windchill Index Search collections, perform the following steps:
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To perform these steps, open a service request on PTC Support. For more information, see Opening a Service Request
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1. Stop the Windchill method server.
2. Verify the location of the index search directory. The value of the solr.data.dir property identifies the location of your index search directory. This property is located in the following file:
<Windchill>/solr_home/<library>/conf/solrcore.properties
where <library> is the name of your index library.
The default name of the index library in a standard Windchill installation is wblib.
3. Copy all the folders in the index directory to a backup location.
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If present, the syn_index directory is optional.
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4. Start the Windchill method server.
Recovering Index Collections from Backup
To restore a Windchill Index Search collection from a backup location, perform the following steps:
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To perform these steps, open a service request on PTC Support. For more information, see Opening a Service Request
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1. Stop the Windchill method server.
2. Delete the index and spellcheckerFile1 directories from the index data directory.
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Do not delete the syn_index directory if it is present in the index data directory.
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3. Navigate to the backup index directory and copy it to the original index directory location.
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If prompted, you can skip overwriting the syn_index directory.
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4. Start the Windchill method server.
5. Use the Bulk Index Tool to verify the index data against the Windchill database and reset any failed entries. For more information about bulk indexing data, see Bulk Index Tool.
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Use these same steps to move indexed data from a test Windchill system to a production Windchill system.
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