Document Indexing Specifications
The Windchill AI Assistant supports a wide range of document and business object types for both on‑premises and SaaS environments.
Document Types
The following table provides a list of document formats supported by the Windchill AI Assistant plugin:
|
Document Type
|
Document Name
|
MIME Type
|
|---|---|---|
|
CSV
|
Comma Separated List
|
text/csv
|
|
DOCX/DOC/DOCM
|
Microsoft Word
|
application/msword
application/vnd.ms-word.document.macroenabled.12
application/vnd.openxmlformats-officedocument.wordprocessingml.document
|
|
EML
|
Email
|
message/rfc822
|
|
EPUB
|
Electronic Publication
|
application/epub+zip
|
|
GZ
|
GNU Zip compressed file
|
application/gzip
application/x-gzip
|
|
HTML
|
Hypertext Markup Language
|
text/html
|
|
JSON
|
JavaScript Object Notation
|
application/json
|
|
KML
|
Keyhole Markup Language
|
application/vnd.google-earth.kml+xm
|
|
MSG
|
Outlook Email
|
application/vnd.ms-outlook
application/msoutlook
|
|
ODP
|
OpenDocument Presentation
|
application/vnd.oasis.opendocument.presentation
|
|
ODS
|
OpenDocument Spreadsheet
|
application/vnd.oasis.opendocument.spreadsheet
|
|
ODT
|
OpenDocument Text
|
application/vnd.oasis.opendocument.text
|
|
PDF
|
Acrobat Document
|
application/pdf
|
|
PPTX/PPT/PPTM
|
Microsoft PowerPoint
|
application/vnd.ms-powerpoint
application/vnd.ms-powerpoint.presentation.macroenabled.12
application/vnd.openxmlformats-officedocument.presentationml.presentation
|
|
RTF
|
Rich Text Format
|
application/rtf
|
|
TXT/LOG (examples)
|
Plain text
|
text/plain
|
|
XLSX/XLS/XLSM
|
Microsoft Excel
|
application/vnd.ms-excel
application/vnd.ms-excel.sheet.macroenabled.12
application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
|
|
XML
|
Generic XML, and special XML – such as Word XML or DITA XML
|
application/xml
text/xml
application/vnd.ms-wordml
application/vnd.ms-word2006ml
application/dita+xml
|
|
ZIP
|
ZIP compressed file
|
application/zip
application/x-zip-compressed
|
Business Object Types
The following table provides a list of business objects and their associated documents supported by the Windchill AI Assistant plugin.
|
Business Object
|
Primary Content
|
Representation(s)
|
Attachment(s)
|
Annotation(s)
|
||
|---|---|---|---|---|---|---|
|
WTDocument
|
✔
|
—
|
✔
|
—
|
||
|
EPM Documents (CAD)
|
—
|
✔
|
✔
|
—
|
||
|
WTPart
|
—
|
✔
|
✔
|
—
|
||
|
Arbortext Dynamic Document
|
✔
|
—
|
✔
|
—
|
||
|
Change Request
|
—
|
—
|
✔
|
—
|
||
|
Change Notice
|
—
|
—
|
✔
|
—
|
||
|
Change Task
|
—
|
—
|
✔
|
—
|
||
|
Problem Report
|
—
|
—
|
✔
|
—
|
||
|
CAPA
|
—
|
—
|
✔
|
—
|
QMS (Quality Management System) Object Types
QMS object types are used to manage quality-related processes across a product lifecycle and during manufacturing. For more information, see Windchill Quality Management Solutions.
The following table provides a list of QMS object types supported by the Windchill AI Assistant plugin.
|
Object Type
|
Purpose
|
Key Attributes
|
Supported by Windchill AI Assistant
|
|---|---|---|---|
|
QMS
|
|||
|
QMS Documents
|
Documents pertaining to quality management
|
Identical to WTDocuments in all aspects
|
Yes
Same level of support as WTDocuments (including attachments).
|
|
CAPA
|
|||
|
CAPA Request
|
Initiates the corrective and preventive action process
|
Lot/Serial Number, Batch Number, UDI
|
Yes (attachments only)
|
|
Regulatory Submissions and Regulatory Compliance Objects
|
|||
|
Regulatory Master
|
Tracks regulatory submissions and compliance
|
Agency, Submission ID, Status
|
Yes
Same level of support as Change Management objects.
|
Indexing Limits
The indexing process extracts and processes only textual information from the supported document types listed above. This includes continuous text sections, titles, notes, and tables and similar text‑based information. Images, charts, and other non‑textual content are not indexed.
The indexing limit for an individual document is a maximum file size of 128 MB or 4 million characters.
 |
Documents that exceed the supported limits may cause indexing failures. Use one of the following approaches to avoid such issues:
• Split large documents into smaller files.
• Prevent indexing of large documents by removing the indexing user’s access to those documents. For more information, see Configuring the Indexing User.
|
Indexing Performance
The indexing process depends on several factors, including performance of your Windchill system, the network connectivity between Windchill and Microsoft Azure, and the capacity of the configured cloud resources.
Cloud resource capacity depends on your deployment model:
• For on‑premises environment, capacity depends on the Azure resources you configured.
• For SaaS environment, indexing uses PTC‑managed, scalable cloud resources.
Additionally, Microsoft Azure services may experience variations in performance KPIs based on the region, time of day, or temporary service impacts.
As a reference, indexing typically takes approximately two days for the following dataset:
• 150,000 documents
• Average document size: 500 KB
• Indexable content: 100% full text
|
|
In some cases, indexing may appear to be stalled due to a known Microsoft Azure indexing issue. When this occurs, indexing automatically resumes after approximately six hours. Microsoft plans to deploy a permanent fix for this issue in a future update.
|