Network Configuration Requirements
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Because IP allow-listing is not reliable due to the use of dynamic IP addresses, PTC recommends using DNS allow-listing.
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The following URLs must be allow-listed for Vuforia Expert Capture.
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URL
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Required For
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Additional Information
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https://vuforia.portal.ptc.com/
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Landing page
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https://api.portal.ptc.com
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Vuforia Expert Capture apps and services
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https://ptc-atlas-prod.us.auth0.com/
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Sign-in, activation, and password reset
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https://iamcontent.z13.web.core.windows.net/
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Static files for sign-in, activation, and password reset pages
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If this domain is not accessible, the sign-in form will not be displayed.
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https://*.ptc.com
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Email service (invitations)
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If wildcards are not allowed, use the following URL: https://url136.vuforia.com/
However, it’s best to use a wildcard, as this URL may change in the future.
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These URLs are based off of organizational regional preferences set at the organization creation:
• United States (or none)—https://atomiclioncms.azureedge.net/
• Europe—https://atomiclioncmseu1.azureedge.net/
• *.vuforia.com
• atomiclioncms-cbadesg9e0fmaucz.a03.azurefd.net
• atomiclioncmseu-a0htf5hbfkaxfff4.a03.azurefd.net
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Content Delivery Network
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*.cloudfront.net
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Display of Step Check training images in Vuforia Editor
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