Multi-Expert Sessions
Multi-Expert Sessions
Once you’ve entered the lobby, your microphone will be active, and other people in the lobby will be able to hear you. You can mute your microphone using the mute/unmute icon.
Multi-expert sessions allow up to five participants to join a Chalk session. This can be extremely helpful when more than one expert is needed to assist someone in the field. Here are a few things to keep in mind when using multi-expert sessions:
Any user or guest can join a multi-expert session if a Connect Code has been shared with them.
Once in the Participant Lobby of a multi-expert session, any user can share the Connect Code for that session with others.
You know you have the ability to host multi-expert sessions if you have more than two participant rows in your lobby.
Even if you only have two users in a multi-expert session, the session will still use standard encryption.
Multi-expert sessions use standard encryption instead of end-to-end encryption. For more information, see Security Architecture.
If multi-expert sessions are not available to you, it may be because your administrator has not configured your company setting to use standard encryption.
In order to start or join a multi-expert session you’ll need to update the Chalk app to 4.0.0 or later.
All participants in the waiting room of a multi-expert session are able to share the Connect Code for the session.