Start or Join a Chalk Session > Start a Session Using Connect Codes
  
Start a Session Using Connect Codes
Connect codes allow you to connect with other Chalk users without direct calling. Connect codes can be used by both mobile and Chalk for Desktop users.
Chalk on Mobile Device
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In order to start or join a multi-expert session you’ll need to update the Chalk app to 3.5.6 or later.
1. Tap Start Session.
2. Depending on how your administrator has configured Chalk, you’ll be presented with one of the following scenarios:
Session Type
Instructions
Standard Encryption or End-to-End Encryption
If your administrator has configured sessions for standard encryption (up to five participants) or end-to-end encryption (two participants only), you’ll see the Participants lobby once you tap Start Session.
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Once you’ve entered the lobby, your microphone will be active, and other people in the lobby will be able to hear you. You can mute your microphone using the mute/unmute icon.
After you’ve started a session, you can invite others to join the session in one of the following ways:
• Share the Connect Code displayed with other users manually or verbally.
• Click the Share icon next to the Connect Code to share a link to the session via email, text, or a messenger app. You can also copy the link to share it manually.
Then, select which participant will share their view, and press Enter Session.
Host’s Choice
If your administrator has configured it so that the host is able to select the type of session, select one of the following options:
• Standard—this option allows you to start a multi-expert session of up to five participants. This is recommend if you plan on having more than one other participant join the session.
• E2E Encrypted—this option allows only two participants in the Chalk session.
For more information about different types of encryption, see Security Architecture.
After selecting an encryption type, start a session and invite other to join in one of the following ways:
• Share the Connect Code displayed with other users manually or verbally.
• Click the Share icon next to the Connect Code to share a link to the session via email, text, or a messenger app. You can also copy the link to share it manually.
Then, which participant will share their view, and press Enter Session.
Chalk for Desktop Users
1. Navigate to https://connect.vuforia.com.
2. Click Login.
3. Enter your Chalk credentials.
4. Click Start Session.
5. Depending on how your administrator has configured Chalk, you’ll be presented with one of the following scenarios:
Session Type
Instructions
Standard Encryption or End-to-End Encryption
If your administrator has configured sessions for standard encryption (up to five participants) or end-to-end encryption (two participants only), you’ll see the Participants Waiting Room once you tap Start Session.
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Once you’ve entered the lobby, your microphone will be active, and other people in the lobby will be able to hear you. You can mute your microphone using the mute/unmute icon.
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If you see three participant rows in your waiting room, you are in a multi-expert session.
After you’ve started a session from Chalk for Desktop, you can invite others to join the session in one of the following ways:
• Share the Connect Code displayed with other users manually or verbally
• Click Share next to the Connect Code and use one of the following options:
◦ On the SHARE CODE window, click Copy and include a link to the session in an email.
◦ Use the search bar to search your company directory to find a participant in your organization to share the link with.
Then, select which participant will share their view, and press Enter Session.
Host’s Choice
If your administrator has configured it so that the host is able to select the type of session, select one of the following options:
• Standard—this option allows you to start a multi-expert session of up to five participants. This is recommend if you plan on having more than one other participant join the session.
• E2E Encrypted—this option allows only two participants in the Chalk session.
For more information about different types of encryption, see Security Architecture.
After selecting an encryption type, start a session and invite other to join in one of the following ways:
• Share the Connect Code displayed with other users manually or verbally
• Click Share next to the Connect Code and use one of the following options:
◦ On the SHARE CODE window, click Copy and include a link to the session in an email.
◦ Use the search bar to search your company directory to find a participant in your organization to share the link with.
Select which participant will share their view, and press Enter Session.