Business User Types > Request User Account Deletion
Request User Account Deletion
Deleting an account permanently deletes all data and information from PTC’s system, and the action cannot be undone.
To request that your Chalk account be deleted, open the Chalk app and navigate to Settings > My Account, and tap Delete Account. When a pop-up appears at the bottom of your screen, tap Request account deletion. This action will trigger a process in which a PTC Administrator will delete the specific personal or business user.
If the user account being deleted belongs to a Primary Administrator, a new Primary Administrator must be designated before the user account can be deleted.