Installing Operator Advisor > Upgrading Operator Advisor > Upgrading to an 8.5 Service Pack Release
Upgrading to an 8.5 Service Pack Release
Upgrading to a service pack release (for example, from 8.5.0 to 8.5.2) follows a simplified upgrade process.
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If you are upgrading to an 8.5 service pack release from a previous version of Operator Advisor such as 8.4.1 or 8.4.3, follow the instructions provided in Upgrading Operator Advisor before upgrading to an 8.5 service pack.
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Operator Advisor is imported as part of the ThingWorx Apps extension. If you have already completed the Upgrading to an 8.5 Service Pack Release instructions in the ThingWorx Apps Help Center, skip the steps below and proceed to Configuring Operator Advisor.
1. Review the service pack release notes for any release-specific upgrade instructions.
2. Upgrade your ThingWorx to the latest ThingWorx 8.5.x release. The compatible ThingWorx releases for each ThingWorx Apps service pack are identified in the release notes for the service pack.
3. Download and import the ThingWorx Apps extension files as described in Importing the Extension.
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If you are upgrading to 8.5.2, do not import the ThingWorx Remote Access Extension 1.2.0 before importing the ThingWorx Apps extension files.
4. Restart your ThingWorx server.
5. If you are upgrading to 8.5.2, update the ThingWorx Remote Access Extension present in ThingWorx by importing version 1.2.0. For more information, see Remote Access in the ThingWorx Help Center.
6. Complete steps 1 through 6 of the post import database configurations as described in Post Import Database Configurations.
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Be sure to perform steps 4 through 6 on the new PTC.Factory.C_LaunchPointConfigurationThing_[ReleaseVersion] thing for the service pack release.
7. Restart your ThingWorx server.
8. If you have performed any customizations or configurations on the PTC.Factory.C_LaunchPointConfigurationThing_[ReleaseVersion] thing in the previous release, such as creating a custom manager, perform those actions again on the PTC.Factory.C_LaunchPointConfigurationThing_[ReleaseVersion] thing for the service pack release. For more information, see Upgrade and Customizations in the ThingWorx Apps Help Center.
9. Recommend that users clear the browser cache on any client machines.
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