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If you are upgrading from a previous version of ThingWorx Apps such as 8.3.x or 8.4.x, follow the instructions provided in Upgrading ThingWorx Apps before upgrading to an 8.5 service pack.
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If you are upgrading to 8.5.2, do not import the ThingWorx Remote Access Extension 1.2.0 before importing the ThingWorx Apps extension files.
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Be sure to perform steps 4 through 6 on the new PTC.Factory.C_LaunchPointConfigurationThing_[ReleaseVersion] thing for the service pack release.
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If you are upgrading a system with Operator Advisor, complete the instructions found in Configuring Operator Advisor in the ThingWorx Operator Advisor Help Center, available here.
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