Monitoring ServiceMax Exceptions
Exceptions that occur in ServiceMax, while processing Version 2 of the ServiceMax IoT events, are logged to the application log. The following information may appear in the log entry:
• ErrorCode—Code that uniquely identifies the error encountered
• Message—Informative message regarding the error encountered
• Exception—Detailed message regarding the error encountered
• ServicemaxEventType—[CreateCase | CreateWorkOrder | CreateServiceRequest]
• AssetName—Name of the asset in ThingWorx
• AlertType—[EqualTo | NotEqualTo | Above | Below | InRange | OutOfRange | DeviationAbove | DeviationBelow ]